C.H.A.R.M.E.D. Foundation – Privacy Policy

Last Updated: December 2025
Contact Email: info@charmedfoundation.org

 Legal Jurisdiction: State of Michigan, USA

C.H.A.R.M.E.D. Foundation (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information across our website, programs, services, events, donations, and digital communications.

We serve children under the age of 13, youth, adults, seniors, veterans, and other members of the community. We comply with all applicable laws including the Children’s Online Privacy Protection Act (COPPA), Michigan privacy principles, and relevant U.S. federal regulations.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Demographic information (optional)
• Emergency contact information (for program participants)

B. Donation & Payment Information

If you make a donation, we may collect:

• Billing name
• Billing address
• Payment method information
  (Processed securely through third-party providers; we do not store full credit card numbers.)

C. Program & Service Information

When you apply for or participate in programs, we may collect:

• Age or date of birth
• Housing information (if applicable)
• Supportive service needs
• Forms completed through our website or uploaded documents

D. Automatically Collected Information

• IP address
• Browser type
• Device type
• Pages visited on our website
• Cookies and analytics data      (Google Analytics or similar tools)

2. Information About Children Under 13 (COPPA Notice)

We may collect limited personal information from children under 13 only with verifiable parental/guardian consent, including:

• Name
• Age
• Parent/guardian contact information
• Program participation details

We do not:

• Allow children to create accounts
• Collect unnecessary data
• Share children’s information with marketers

Parents may request access to, correction of, or deletion of their child’s information at any time by contacting us at:
📧 info@charmedfoundation.org

3. How We Use Your Information

We use personal information to:

• Provide and improve programs and services
• Communicate with you about events, updates, or program eligibility
• Process donations and send receipts
• Maintain participation records
• Ensure safety, compliance, and fraud prevention
• Respond to inquiries and support requests
• Comply with medical, legal, and reporting requirements (when applicable)

We do not sell personal information.

4. How We Share Information

We may share information only with:

• Vetted service providers (payment processors, email systems, website hosting)
• Government agencies when required by law, court order, or to protect participants
• Program partners only as necessary for service delivery (with consent)

We never share or sell information for marketing purposes.

5. Cookies & Tracking Technologies

We may use cookies and similar technologies for:

• Site functionality
• Analytics
• User experience improvements

You can disable cookies in your browser settings.

6. Data Storage & Security

We use administrative, technical, and physical safeguards to protect data, including:

• Secure servers
• Encryption for sensitive data
• Access controls for staff and volunteers

However, no data transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights over your data, including:

• Request access to your information
• Update or correct your information
• Request deletion
• Opt out of communications
• Withdraw consent (where applicable)

To exercise your rights, contact us at:
📧 info@charmedfoundation.org

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Donor Privacy

We respect donor confidentiality.

We will not:

• Sell donor information
• Share donor information with other nonprofits
• Disclose donor identities unless required by law or with explicit permission

Donation records may be used for internal reporting, receipting, and tax compliance.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

11. Contact Us

For questions, privacy requests, or concerns, contact us at:

C.H.A.R.M.E.D. Foundation
Attn: Privacy Officer
Email: info@charmedfoundation.org

State of Michigan, USA